For Union Representatives

The intelligence platform
built for union reps.

CareShield gives UK union representatives real-time branch analytics, employer pattern intelligence, and direct member connectivity — while keeping every member's personal data completely private.

What you get

Unique Connection Codes

Generate a branch-specific code (e.g. CS-UNISON-LON-0001) that members enter to connect with you. You approve every connection manually.

Branch Analytics

Real-time dashboards showing flagged incidents by type, period, and employer. Identify patterns your branch needs to act on.

Member Management

View your connected members, review incoming connection requests, and track branch engagement — without ever seeing private member data.

Employer Intelligence

See aggregated incident patterns across employers in your branch. Know which employers generate the most complaints and of what type.

Privacy architecture

What you can — and cannot — see.

CareShield is designed from the ground up so that representatives can never access members' private records.

Aggregated branch incident counts and trends

Incident flags explicitly sent to you by members

Employer-level pattern intelligence (anonymised)

Individual incident descriptions

Member evidence files or documents

Wellbeing diary entries (always private)

Personal vault documents

Ready to get started?

Create rep account

Questions? reps@hwprotect.com